The Splashtop Secure Workspace Connector provides a secure solution for connecting your private applications and resources to the Splashtop Secure Workspace, even if they are located within an internal network protected by a firewall. This enables remote users, such as employees working from home, travelers, partners, vendors, and contractors, to securely access the private applications and resources they need.
Secure Access to Private Applications
For many organizations, their internal private network is safeguarded by a firewall, limiting access to private applications from external users. However, with the Splashtop Secure Workspace Connector installed on a computer within your internal network, you can establish secure connections without the need for publicly routable IP addresses. The connector acts as a lightweight daemon, creating an encrypted tunnel between your private resources and the Splashtop Secure Workspace Global Edge Network. This secure tunnel supports various TCP based protocols such as HTTP, SSH, remote desktop, Telnet, and FTP, ensuring the safe transfer of data and protecting your resources from potential security threats.
Flexible Deployment Options
The Splashtop Secure Workspace Connector offers flexible deployment options to suit your specific needs. You can install the connector on Mac OS, Windows, or Linux computers. It can be run as a service daemon, a system service, a Docker container, or a Linux Kubernetes pod, depending on your preferred configuration. This versatility allows for seamless integration into your existing infrastructure and ensures optimal performance and compatibility.
Discovery of Private Resources
The connector includes a powerful capability to discover private resources or applications running on your internal network. By scanning the private network, the connector identifies and makes these resources can be accessible through the Splashtop Secure Workspace. This simplifies the process of managing and accessing private resources, enhancing productivity and efficiency for both administrators and end-users.
Scalability and Resilience with Connector Clusters
To provide scalability, resilience, and load balancing, the connector can be deployed as a single-instance connector or as part of a connector cluster. Connector clusters offer elasticity and distribute traffic efficiently across multiple instances, ensuring high availability and optimal performance for your private applications.
In conclusion, the Splashtop Secure Workspace Connector offers a secure and flexible solution for connecting your private applications and resources to the Splashtop Secure Workspace. With support for various deployment options, discovery of private resources, and the ability to establish secure tunnels for remote access, the connector enhances productivity and enables remote work without compromising security.
Connector Upgrade Management
Splashtop Secure Workspace gives administrators full control over how and when connectors are upgraded — organization-wide, per connector, or in bulk.
Global Auto Upgrade
A single Global Auto Upgrade switch on the Deployment > Connector page sets the default upgrade behavior for all connectors in the organization. The switch is off by default — connectors are not upgraded automatically until an administrator enables it. Changing the global switch takes effect immediately for every connector that follows the global setting.
Per-Connector Override
Individual connectors can deviate from the organization default. The Auto Upgrade column in the connector list shows each connector's state:
- Following global — the connector uses the Global Auto Upgrade setting; the current effective state (On/Off) is displayed.
- Override: On / Override: Off — the connector has an explicit setting that is not affected by the global switch. Click Reset to global to remove the override.
When deploying or editing a connector, the Auto Upgrade switch in the form defaults to the global setting. Keeping it equal to the global value means the connector follows the global setting; setting it to a different value creates an override.
Bulk Management
Selecting one or more connectors in the list reveals a bulk action toolbar with the selected count and two actions:
- Auto Upgrade — set the auto-upgrade behavior for all selected connectors at once: Follow Global Setting (remove overrides), Enable, or Disable (set an explicit override).
- Upgrade Now — manually upgrade all selected connectors in one operation. A confirmation dialog lists the selected connectors before upgrading; connectors that are already up to date or currently upgrading are skipped automatically, and success/failure is reported per connector.
Selecting all connectors via the header checkbox applies bulk actions to every connector in the organization, even when the list spans multiple pages. Existing single-connector row actions are unchanged.
Upgrade Visibility
Two columns in the connector list help you track versions:
- Latest Version — the newest connector version available for the connector's platform and deployment method.
- Upgrade Status — Up to date, Upgrade Available, Upgrading, Upgrade Failed (hover to see the failure reason), or Upgrade Timeout. Statuses update live while upgrades are in progress.
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