Important Notes
https://download.ssw.splashtop.comis served via CDN and does not use fixed public IP addresses.- Customers should allow outbound HTTPS (TCP/443) access to the following IPs and domains.
- Some services use AWS Global Accelerator and Load Balancers, which may include multiple public IPs.
1. Controller Access
Global Accelerator
Used for:
*.us.ssw.splashtop.com
Allowlist:
- 15.197.70.143
- 15.197.92.71
US Controller Load Balancer
Used for:
us.ssw.splashtop.com
Allowlist:
- 35.95.173.172
- 44.246.78.194
- 35.155.176.206
2. US Edge Nodes
Portland Edge (US West)
Allowlist:
- 35.165.150.126
- 35.83.7.84
- 44.253.255.91
Ashburn Edge (US East)
Allowlist:
- 35.169.75.78
- 52.72.11.238
- 3.223.223.207
3. Europe Edge Nodes
London Edge
Allowlist:
- 18.134.83.41
Frankfurt Edge
Allowlist:
- 3.125.253.149
4. Asia Edge Nodes
Taipei Edge
Allowlist:
- 15.220.84.77
Tokyo Edge
Allowlist:
- 13.159.0.147
- 57.183.80.25
- 52.196.78.119
Hong Kong Edge
Allowlist:
- 16.162.248.105
- 18.163.142.232
- 54.46.86.130
5. Additional Notes
- SSW agents may dynamically connect to different regional edge nodes depending on routing, latency, and availability.
- We recommend allowing all listed production IPs to avoid connection interruptions during failover or infrastructure updates.