Integrating Splashtop Secure Workspace with Microsoft Teams

Splashtop Secure Workspace Microsoft Teams integration notifies individuals and channels of Access Requests. Administrators or managers can then approve and deny Access Requests from within Microsoft Teams, making it easier to implement security best practices without compromising productivity.

This guide details the process of integrating Splashtop Secure Workspace with Microsoft Teams, allowing for seamless just-in-time access requests and management within Teams. This functionality is crucial for IT and security teams managing third-party access, remote work, and maintaining network, endpoint, and identity security within an organization.

Adding Splashtop Secure Workspace to Microsoft Teams

1. Navigate to Apps: In Microsoft Teams, click on Apps in the left-hand menu.
2. Search and Add: Search for Splashtop Secure Workspace and click the Add button to integrate it into Microsoft Teams.

Requesting Access within Microsoft Teams

1. Initiating a Request: To request access to applications, users can initiate the request through a direct message or within a Teams channel.
2. Accessing More Apps: In the message input area, click on More Apps (represented by three dots) at the bottom toolbar and select Secure Workspace.
3. First-time Login: Users may need to log into Splashtop Secure Workspace upon first use within Microsoft Teams.
4. Selecting Application : The Secure Workspace app will display various applications that are subject for access requests (For the Secure Workspace applications that are subject to access request, needs to have Allow access request enabled in the application configuration), including:
   • Cloud Browser Application
   • Public Application (SAAS)
   • Private Application
5. Requesting Access: Click on Request Access Action for the desired application. The Teams app will generate an access request card that users can send along with their request message to the approver.

Approval Process

1. Notification to Approver: The approver receives a notification in a direct message or within a channel, presenting the request as an access request card. This card includes the application name and type.
2. Approving or Denying Access:
   • Grant Access: By clicking Grant Access, the approver can configure access settings such as the number of times access is granted, expiration date, and application policies (e.g., time, location, network, and endpoint security conditions).
   • Deny Access: The approver can click the Deny button and provide a reason, generating a denial card with the specified reason.

Setting Up Access Configuration

1. Dynamic Credentials: For secure access, administrators can specify dynamic credential accounts from the secret vault, allowing users to access target resources without knowing the password.
2. Public Application Access: For public applications, approver can enabling users to access public application via privileged account without the requester knowing the IDP username and password.

Finalizing Access

1. Access Granted Card: Once access is granted, an access granted card is generated. Users can click the Launch button on this card to access the remote resource directly from the Teams app.
2. Access Denial Card: If access is denied, the card will display the reason for denial, providing clear feedback to the requester.

By following these steps, Splashtop Secure Workspace can be effectively integrated with Microsoft Teams, streamlining the access request and approval process within an organization's secure workspace environment.