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Connector Uninstallation
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Thank you for using Splashtop Secure Workspace Connector. If you need to uninstall the connector for any reason, please follow the steps below.
Uninstalling the Connector on Windows
Here are the steps to uninstall the connector on a Windows operating system:
- Access the Connector Installation Directory:
- Open a PowerShell terminal window with administrator privileges.
- Navigate to the directory where you initially deployed the connector.
- Locate the Connector Binary:
- Search for the binary file named
.\connector-${connector-name}.exe
within the deployment directory.
- Search for the binary file named
- Execute the Uninstall Command:
- Run the uninstallation command with elevated privileges:
.\connector-${connector-name}.exe -uninstall
- Run the uninstallation command with elevated privileges:
Ensure to replace ${connector-name}
with the Connector Name that you were given when you deployed the connector on website. This command will remove the connector from your system.
Uninstalling the Connector on MacOS
Here are the steps to uninstall the connector on a MacOS operating system:
- Access the Connector Installation Directory:
- Open a terminal window.
- Navigate to the directory where you initially deployed the connector.
- Locate the Connector Binary:
- Search for the binary file named
./connector-${connector-name}
within the deployment directory.
- Search for the binary file named
- Execute the Uninstall Command:
- Run the uninstallation command with elevated privileges (such as using
sudo
):sudo ./connector-${connector-name} -uninstall
- Run the uninstallation command with elevated privileges (such as using
Ensure to replace ${connector-name}
with the Connector Name that you were given when you deployed the connector on website. This command will remove the connector from your system.
Uninstalling the Connector on Linux
Here are the steps to uninstall the connector on a Linux operating system:
- Access the Connector Installation Directory:
- Open a terminal window.
- Navigate to the directory where you initially deployed the connector.
- Locate the Connector Binary:
- Search for the binary file named
./connector-${connector-name}
within the deployment directory.
- Search for the binary file named
- Execute the Uninstall Command:
- Run the uninstallation command with elevated privileges (such as using
sudo
):sudo ./connector-${connector-name} -uninstall
- Run the uninstallation command with elevated privileges (such as using
Ensure to replace ${connector-name}
with the Connector Name that you were given when you deployed the connector on website. This command will remove the connector from your system.
Docker Uninstallation
If you installed Splashtop Secure Workspace Connector using Docker, follow these steps to uninstall:
Stop and Remove Docker Container:
# Replace the variables with the actual values after conversion docker stop connector-${tenant-name}-${corp-name}-${connector-name} docker rm connector-${tenant-name}-${corp-name}-${connector-name}
Uninstall Docker Image:
docker rmi splashtopsecurity/ssw-connector:latest
Helm Uninstallation
If you installed Splashtop Secure Workspace Connector using Helm, follow these steps to uninstall:
Execute Helm Uninstall Command:
# Replace the variables with the actual values after conversion helm uninstall -n ssw-connector ${tenant-name}-${corp-name}-${connector-name}
Note:
- If the connector was deployed in cluster mode, repeat the uninstallation process for each instance.
- Please replace
${tenant-name} ${corp-name} ${connector-name}
with the corresponding values after conversion, ensuring only alphanumeric characters and hyphens are retained, and truncated to the first 8 characters. - Check Website Status:
- After uninstalling, the connector may still appear on the website with a status change to "disconnected."
- You can choose to redeploy it or remove it permanently from the website.